If you need to return a product, please
call us for an Return Merchandise Authorization (RMA)
email
returns@fusionxtreme.com.RMA numbers will be given only to products which are
currently under warranty.
Returns for credit must be received within 30 days of
the invoice date. All returns are subject to a 20% (twenty
percent) restocking fee.
Shipping charges on returned goods are non-refundable.
After 30 days, RMA's are only valid for exchange of
a defective product.
RMA numbers are only valid for 15 days.
When returning an item to us, it is important that you
return it to us with all accessories, manuals, etc.,
in order to receive a credit or exchange. Items returned
to us without all accessories or items, which are defaced
will be charged a 20% restocking fee.
Please package your return item in a separate shipping
box with appropriate packaging. If you are not sure how
to package an item for safe shipping, please consult
a local shipping company.
Product being returned to us in an envelope or with
insufficient packaging will be refused and your warranty
will be voided.
Place the RMA number on the outside of the
shipping box before returning it to us.
RMA's which do not meet the criteria outlined
above will be returned to Sender.
